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Three Steps of Product Liability

Three Steps of Product Liability

What To do If You've Been Hurt by a Defective Product

If you or your child has suffered a severe burn or catastrophic injury because of a defective or dangerous product, you may be feeling overwhelmed and intimidated, especially if you think you will have to deal with the often complex legal system.

When you have no idea where to start, the three steps below can help with your product liability claim. Following these simple steps can protect your legal rights and help you obtain the justice you and your family deserve ― not to mention help make sure others will not have to suffer the same horrors as you.


Whether a defective car part, malfunctioning medical device, faulty heater or any other defective device is to blame for your injuries, the first step you need to take after seeking medical treatment is to properly identify the at-fault product. This means you should write down the name, model, serial number and manufacturer of the product. Basically, you just need to make sure you have documented any identifying information. Also, if your cellphone has a camera, use it to take photos of the product.


No matter what, you should always preserve the potentially defective product and every single one of its parts. Even if the product appears burned or broken, you need to make sure the evidence is preserved, especially since engineering consultants will need to examine the product and all of its components when determining how it failed.

We cannot stress enough how important it is that you follow this step. If you don't properly preserve the evidence, it may hurt your case down the road.


Regardless of the defective product involved, you need to contact the experienced product liability lawyers at Shoop | A Professional Law Corporation as soon as possible. There is no time to waste; the statute of limitations for your claim may be running out.

The sooner you reach out to us for help, the sooner we can begin working on your case. So call us today for your FREE consultation.

What You Can Expect

When You Become A Client
  • Results-Oriented Counsel

    Our firm has been recognized nationally and locally for achieving landmark results, including multi-million dollar recoveries!

  • Experienced Legal Advocates

    Our team draws on more than 35 years of combined experience to help represent clients to the fullest extent of the law.

  • Client-Centered

    Our client services are focused on you, your rights, and your best interests. We proudly give the innocently injured a powerful voice.

  • Complimentary Consultation

    You can get started on your case today by giving us a call. We would be happy to review your case at no charge or risk to you.