How to Document and Preserve Evidence in a Product Liability Lawsuit

Product liability lawsuits can be complex and challenging legal battles. When an individual is injured or harmed due to a defective product, they may have a valid claim against the manufacturer, distributor, or retailer responsible for the product. To succeed in such cases, it is crucial to document and preserve evidence meticulously. Doing so will strengthen your case and help prove liability and damages.

Understand the Basics of Product Liability

Before delving into the specifics of documenting and preserving evidence, it's essential to have a basic understanding of product liability law.

There are three primary types of product liability claims:

  1. Defective Design: This occurs when a product's fundamental design is inherently unsafe, leading to injury or harm even when the product is manufactured correctly.
  2. Manufacturing Defect: In this scenario, the product's design is safe, but errors or defects occur during the manufacturing process, making the specific product dangerous.
  3. Failure to Warn or Provide Adequate Instructions: Manufacturers have a duty to provide clear instructions and warnings for their products. If they fail to do so, and this results in injury, they can be held liable.

Now, let's move on to the crucial steps for documenting and preserving evidence in a product liability lawsuit.

1. Seek Immediate Medical Attention

The first step in any product liability case is to prioritize your health. If you've been injured by a defective product, seek immediate medical attention. Not only is this essential for your well-being, but it also provides a medical record of your injuries, which can be invaluable evidence in your case.

2. Preserve the Product

If possible, keep the defective product and all its components. Do not attempt to repair or alter it in any way. The product itself is often a critical piece of evidence, as it can help establish that the defect caused your injury. Store it in a safe place to prevent tampering or loss.

3. Document the Scene

Take photographs or videos of the scene where the incident occurred. This can help establish the context and conditions at the time of the injury. Be sure to capture any relevant details, such as the product's location, any warning labels, and any visible damage or defects.

4. Identify Witnesses

If there were any witnesses to the incident, obtain their contact information. Witness testimonies can be crucial in proving the product's defect and the resulting injury. Eyewitnesses can provide independent accounts of what transpired.

5. Preserve Your Medical Records

Gather and preserve all medical records related to your injury, treatment, and recovery. This includes doctor's notes, diagnostic test results, X-rays, and any other relevant documentation. These records will help demonstrate the extent of your injuries and the treatment you received.

6. Maintain a Personal Injury Journal

Keep a detailed journal of your experiences following the injury. Document your pain, suffering, and any impact on your daily life. This can serve as a valuable personal account of the physical, emotional, and financial toll the injury has taken on you.

7. Retain All Correspondence

Save all correspondence related to the incident, including emails, letters, and text messages. This includes communications with the manufacturer, distributor, or retailer, as well as insurance companies and legal representatives.

8. Identify Product Information

Record all information related to the product, such as its brand, model, serial number, and place of purchase. This information is vital in tracing the product's origin and identifying potential recalls or safety alerts.

9. Consult an Attorney

As soon as possible, consult an experienced product liability attorney. They can provide essential guidance, assess the strength of your case, and help you navigate the legal process. An attorney can also send a preservation of evidence letter to the opposing party, notifying them of your intent to pursue a lawsuit and requesting that they preserve all relevant evidence.

10. Investigate Product History

Your attorney will conduct a thorough investigation into the product's history, which may include any previous recalls, safety concerns, or prior incidents involving the same product. This information can be critical in establishing that the manufacturer was aware of the defect.

11. Expert Witnesses

Depending on the complexity of your case, your attorney may need to engage expert witnesses. These professionals can provide specialized knowledge and testify on the product's defect, its impact on your injuries, and the standard of care expected from manufacturers.

12. File a Lawsuit

If a satisfactory settlement cannot be reached, your attorney will file a product liability lawsuit. This formal legal action will set the stage for discovery, where both sides will exchange evidence and information relevant to the case.

13. Discovery

During the discovery process, your attorney will request documents, conduct depositions, and gather further evidence from the opposing party. This may include internal documents, quality control records, and communication between the manufacturer and suppliers.

14. Negotiate or Litigate

After the discovery process, the parties may attempt to negotiate a settlement. If negotiations fail, your case will proceed to trial, where you will present your evidence to a judge and jury.

15. Document Every Step

Throughout the entire process, continue to document your interactions, conversations, and experiences related to the case. Maintain a record of your legal expenses and any financial losses incurred due to the injury.


At Shoop | A Professional Law Corporation, we are committed to helping you navigate the intricate world of product liability claims in Los Angeles. With our wealth of experience, dedicated team of attorneys, and a proven track record in handling complex cases, we stand ready to be your advocates. We understand the challenges you face, and we have the expertise to gather and preserve evidence, negotiate with opposing parties, and litigate your case in court if necessary. Our mission is to secure the compensation you deserve for the harm you've endured. We are here to guide you through every step of the legal process, providing expert representation and unwavering support. Your well-being and justice are our top priorities, and we are ready to stand by your side. Don't face your product liability claim alone; reach out to us today to explore your legal options.

Contact us today for a free consultation to discuss your case.